Our return policy lasts 7 days. If 7 days have gone by since your order delivery, unfortunately, we can’t offer you a refund or exchange.
A handling charge of Rs. 100/- will be applicable for all return orders. Please place an exchange order to avoid the same.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Wrong product handover in return: Action will be taken on the basis of package opening footage & will be returning the same product we have received. In such cases, the seller will not be liable for any loss & no action will be made if the customer fails to raise the query within 7 days of pickup.
Several types of goods are exempt from being returned. Perishable goods such as boxers shorts, leather jackets, and socks cannot be returned.
Additional non-returnable items:
- Gift cards
- For additional products that are not returnable, it is mentioned in the product description.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 10 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If it is approved, then your refund will be processed and credited to your Wallet / Source of payment/bank account (for COD only) within 15-20 working days.